Privacy Policy

Last Updated: July, 2026

1. Company Information

This Privacy Policy applies to:

Phoenix Rain Gutters Arizona LLC
DBA: Rain Gutters and Sun Protection

We provide residential and commercial property-protection services, including:

Rain gutters and downspouts
Leaf screens, gutter repairs, and maintenance
Patio covers
Window sun screens
Roll-down shades
Related installation and property-protection services

2. Information We Collect

The information we collect depends on how you interact with us.

Information You Provide Directly

We may collect information that you voluntarily provide when you:

Request a free estimate
Complete a website form
Call, email, or text us
Schedule an appointment
Request information about a service
Submit photographs or project details
Approve an estimate or begin a project
Leave a review or testimonial
Apply for employment or contact us regarding work opportunities

This information may include:

Full name
Email address
Telephone number
Property or service address
City, state, and ZIP Code
Preferred contact method
Residential or commercial property type
Services requested
Project descriptions
Preferred appointment dates
Photographs, videos, or documents you submit
Communications between you and our team
Information needed to prepare an estimate or provide services

Please do not submit sensitive information such as Social Security numbers, bank-account credentials, medical information, or government identification through a general website form.

Information Collected Automatically

When you visit the website, certain information may be collected automatically through cookies, analytics tools, server logs, pixels, and similar technologies.

This information may include:

Internet Protocol address
Browser type
Device type
Operating system
Approximate geographic area
Referring website
Pages viewed
Links or buttons selected
Date and time of access
Time spent on the website
General website-navigation activity
Form interactions and conversion events
Cookie and device identifiers

We generally use this information to understand how visitors use the website, improve performance, measure advertising results, and identify technical or security issues.

3. How We Use Information

We may use collected information to:

Respond to inquiries
Schedule and provide estimates
Review project needs
Prepare proposals and quotes
Communicate about appointments
Coordinate installations and services
Process contracts, invoices, and payments
Provide customer support
Send project reminders and updates
Follow up regarding estimates
Maintain records of customer interactions
Improve our services and website
Measure website traffic and marketing effectiveness
Display relevant advertising
Prevent fraud, misuse, or security incidents
Comply with legal, regulatory, insurance, licensing, and accounting obligations
Protect our rights, customers, employees, and property
Request reviews or feedback after a service
Send promotional messages when permitted and consistent with your preferences

We may combine information collected through the website with information received through telephone calls, email, text messages, in-person estimates, advertising platforms, scheduling systems, customer-management software, or other business systems.

4. Estimate Requests

When you request an estimate, we may use the information you provide to:

Determine whether your property is within our service area
Contact you to discuss the requested service
Schedule an in-person appointment
Review photographs or project conditions
Prepare a personalized estimate
Follow up regarding the estimate
Coordinate an approved project

Submitting an estimate request does not create a construction contract or guarantee an appointment. A date and time are not confirmed until our team communicates with you.

5. Telephone, Email, and Text Communications

When you provide a telephone number or email address, we may contact you regarding:

Your inquiry
Estimate scheduling
Appointment confirmations
Project questions
Quote delivery and follow-up
Installation scheduling
Payment or account matters
Warranty or customer-service requests
Review requests
Related services or promotions, when permitted

Consent to receive promotional communications is not a condition of purchasing our services.

Standard text-message and data rates may apply. Message frequency may vary.

You may stop promotional text messages by replying STOP. You may unsubscribe from promotional emails using the unsubscribe link included in the message or by contacting us directly.

We may continue sending necessary nonpromotional communications concerning an estimate, appointment, contract, invoice, payment, active project, warranty, safety concern, or service request.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, local storage, and similar technologies.

Cookies are small files stored on a browser or device. They may help the website:

Remember visitor preferences
Operate forms and website features
Maintain security
Understand website traffic
Measure conversions
Improve performance
Support advertising and remarketing
Determine which marketing source led a visitor to the website

Types of Cookies We May Use

Essential Cookies
These support basic website functions, security, navigation, and form operation.

Analytics Cookies
These help us understand website visits, page views, traffic sources, and general user activity.

Functionality Cookies
These may remember preferences or support embedded website features.

Advertising Cookies
These may measure advertising performance or help display advertisements based on prior website activity.

You can usually control cookies through your browser settings. Blocking cookies may affect how certain parts of the website function.

Where legally required, we may provide a cookie notice or consent-management tool that allows visitors to adjust nonessential cookies.

7. Google Analytics

We may use Google Analytics or similar services to understand how visitors interact with the website.

Google Analytics may collect information such as:

Pages visited
Approximate location
Device and browser information
Referral source
Website interactions
Session duration
Advertising or conversion activity

Google requires websites using Google Analytics to disclose its use and how information is collected and processed.

Visitors may be able to limit certain Google Analytics collection through browser controls, Google privacy settings, cookie-consent settings, or Google’s analytics opt-out tools.

8. Advertising and Remarketing

We may use advertising services such as Google Ads, Meta advertising, or similar platforms.

These services may use cookies, pixels, or related technologies to:

Measure advertising results
Determine whether an advertisement led to a website visit or estimate request
Create audiences based on website visits
Display advertisements to previous website visitors
Limit repeated advertisements
Improve campaign performance

Advertising providers may process information according to their own privacy policies and settings.

You may be able to control personalized advertising through:

Your browser settings
Cookie-consent preferences
Google advertising settings
Meta advertising preferences
Device-level privacy controls

We do not control the privacy practices of third-party advertising providers.

9. Information from Other Sources

We may receive information from other sources, including:

Advertising platforms
Lead-generation services
Social-media platforms
Review websites
Referral partners
Contractors or property managers
Manufacturers or suppliers
Scheduling and customer-management software
Publicly available records
Customers requesting work for another property or individual

For example, a contractor, property manager, spouse, homeowner, or business representative may provide contact information so that we can coordinate an estimate or project.

10. How We Share Information

We do not sell personal information for money.

We may share information when reasonably necessary with the following categories of recipients.

Service Providers

We may use outside providers to support:

Website hosting
Website maintenance
Email
Telephone or text communications
Scheduling
Customer-relationship management
Estimate and invoice preparation
Payment processing
Accounting
Analytics
Advertising
File storage
Cybersecurity
Insurance administration
Legal or professional services

These providers may access information only as reasonably necessary to perform services on our behalf, subject to their agreements and applicable law.

Contractors, Suppliers, and Project Partners

When necessary for an estimate or approved project, we may share appropriate information with:

Employees and installers
Subcontractors
Material suppliers
Manufacturers
Engineers or design professionals
Permit or inspection professionals
General contractors
Property managers
Homeowners’ association representatives, when authorized
Delivery or equipment providers

We limit project information to what is reasonably needed for coordination, pricing, fabrication, delivery, installation, compliance, or warranty support.

Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with a law, court order, subpoena, or government request
Cooperate with regulators or law enforcement
Enforce agreements
Collect unpaid amounts
Investigate fraud or misuse
Address a security incident
Protect the safety or rights of customers, employees, the public, or the Company
Establish, exercise, or defend legal claims

Business Changes

Information may be transferred as part of a merger, acquisition, financing, restructuring, asset sale, business transfer, or similar transaction. Any recipient will remain subject to applicable privacy obligations regarding the transferred information.

11. Payment Information

Payments may be processed through third-party payment processors or business-management platforms.

When a third-party provider processes a payment, the provider may collect information such as:

Cardholder name
Billing address
Payment-card information
Bank information
Transaction amount
Payment status

We may receive transaction confirmations and limited payment details but may not directly store complete payment-card numbers.

Payment processors maintain their own privacy and security practices. Review the privacy policy of the payment provider shown at the time of payment.

Do not submit payment-card or banking information through a general contact or estimate-request form.

12. Photographs and Project Information

Customers may voluntarily provide photographs or videos to help us understand a project.

These materials may show:

The property exterior
Rooflines
Windows
Patios
Landscaping
Existing equipment
Drainage conditions
Building features
Areas requiring service

We use submitted materials to evaluate, estimate, plan, document, or complete requested work.

We will not intentionally publish identifiable customer photographs, testimonial content, or project information for marketing purposes unless authorized through the applicable contract, media release, customer permission, or another appropriate basis.

We may use photographs that do not identify a customer or reveal a precise address to document work, support warranty records, train personnel, or demonstrate completed projects when permitted.

13. Reviews and Testimonials

When you submit a review or testimonial directly to us or through a public review platform, we may use or respond to it as permitted by that platform and applicable law.

A published testimonial may include:

Your first name
First name and last initial
Business name
General location
Review text
Project photographs
Star rating

We will not intentionally publish private contact information such as your telephone number, email address, billing information, or full property address.

Reviews posted publicly on third-party platforms remain subject to the privacy settings and policies of those platforms.

14. Social Media and Embedded Content

The website may include content or features from platforms such as:

Instagram
Facebook
Google
YouTube
Review platforms
Mapping services

Embedded content may allow those platforms to collect information about your device, browser, account, or interaction with the content, even when you do not directly select the embedded feature.

Your use of those services is governed by the privacy policies of the applicable platform.

15. External Links

Our website may link to:

Manufacturers
Suppliers
Government agencies
The Arizona Registrar of Contractors
Social-media platforms
Review websites
Financing or payment providers
Community organizations
Other third-party websites

We do not control the privacy, security, content, or data practices of outside websites. Review their policies before providing information.

16. Data Retention

We retain information for as long as reasonably necessary for purposes such as:

Responding to inquiries
Preparing and following up on estimates
Providing contracted services
Maintaining project and warranty records
Processing payments
Keeping tax, insurance, licensing, and accounting records
Resolving disputes
Enforcing agreements
Complying with legal obligations
Maintaining security and preventing fraud

Retention periods vary depending on the type of information and the reason it was collected.

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it, subject to backup systems and legal obligations.

17. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, disclosure, or alteration.

These safeguards may include:

Restricted account access
Password and authentication controls
Secure website connections
Access limitations
Software updates
Service-provider security measures
Backup and record-management practices
Employee or contractor access controls

No website, storage system, email platform, or internet transmission method can be guaranteed to be completely secure. You provide information electronically at your own reasonable discretion.

The FTC recommends that businesses inventory the information they maintain, retain only what they need, protect it, dispose of it securely, and maintain a response plan for security incidents.

18. Data-Breach Notification

If a security breach affects personal information, we will evaluate and respond to the incident as required by applicable law.

Arizona law establishes notification obligations for certain security breaches involving covered personal information.

19. Your Privacy Choices

Depending on your relationship with us and applicable law, you may request that we:

Confirm whether we maintain information about you
Correct inaccurate contact information
Update your communication preferences
Stop promotional emails or text messages
Delete information that is no longer reasonably needed
Provide information about how your information has been used
Limit certain optional uses of your information

Some requests may be denied or limited when we need the information to:

Complete an active estimate or project
Maintain contractual or warranty records
Collect or document payment
Comply with tax, accounting, insurance, licensing, or legal requirements
Protect legal rights
Prevent fraud or security incidents

To submit a privacy request, use the contact information at the end of this policy.

We may need to verify your identity before completing a request. Verification may require confirming details already associated with your inquiry or customer record.

20. State Privacy Rights

Residents of certain states may have additional rights under applicable privacy laws. Depending on the law and whether it applies to our business, these rights may include:

The right to know what personal information is collected
The right to request access
The right to request correction
The right to request deletion
The right to obtain a portable copy
The right to opt out of certain targeted advertising, sharing, or sales
The right not to receive discriminatory treatment for exercising a privacy right

These rights are not absolute and may be subject to legal exceptions, business-size thresholds, verification requirements, and other limitations.

We do not discriminate against individuals for submitting a valid privacy request.

21. Do Not Track and Browser Signals

Some browsers offer a “Do Not Track” setting. Because there is not one universally accepted standard for responding to every Do Not Track signal, the website may not respond to all such settings.

Where required by applicable law and supported by our website technology, we may recognize legally required browser-based opt-out preference signals.

You may also control cookies and tracking through browser settings or any cookie-preference tool available on the website.

22. Children’s Privacy

Our website and services are intended for property owners, tenants, contractors, property managers, businesses, and other adults seeking construction or installation services.

The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that information was submitted by a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

The Children’s Online Privacy Protection Act applies to certain websites and online services that collect personal information from children under 13.

23. Visitors Outside the United States

Our business is located in Arizona and primarily serves properties within our Arizona service area.

If you access the website from outside the United States, you understand that information may be processed and stored in the United States, where privacy laws may differ from those in your location.

The website is not intentionally marketed to individuals outside the United States.

24. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

Our website
Our services
Technology
Vendors
Information practices
Legal requirements

The revised policy will be posted on this page with an updated “Last Updated” date.

When legally required, we will provide additional notice or obtain consent before applying a material change to information already collected.

We will not materially expand how previously collected information is used in a manner that would be unfair or deceptive. The FTC has cautioned businesses against quietly changing privacy terms in ways that materially expand data use without appropriate notice or consent.

25. Contact Us

Questions, requests, or concerns regarding this Privacy Policy may be directed to: